Retailer Seminar - Operation Secure Store

Helping keep our FFLs secure from criminal invasion and prepared for aftermath when one does occur is a top NSSF priority.

If you’re an FFL, you undoubtedly have questions about your store’s security: How is my FFL at risk for loss such as burglary, theft or robbery? What do I do if my business becomes the victim of a crime? What can I expect from the ATF after a loss? What are other retailers doing to deter and mitigate this threat? How do I start building a security plan? Where can I get some help with a security audit? NSSF’s Operation Secure Store (OSS) has been launched to help the firearms industry answer these questions and more, and we’ll tell you how in our 2018 SHOT Show Retailer Seminar “Operation Secure Store.”

This special session will be presented by Thomas Chittum and NSSF Security Consultant Team Member Bill Napier.

ChittumTomas Chittum - Operation Secure Store is the Chief of ATF’s Special Operations Division (SOD) and a member of the Senior Executive Service (SES). SOD provides operational, investigative, and emergency support to ATF’s 25 Field Divisions. His previous assignments include Assistant Special Agent in Charge (ASAC) of the Seattle Field Division; Special Agent in Charge of ATF’s Internal Affairs Division; Chief of Staff for the Office of Professional Responsibility and Security Operations (OPRSO); Chief of the Frontline Branch; and Resident Agent in Charge in the Las Vegas Field Office. He also served as a Special Agent in the Louisville and Miami Field Divisions. Chittum holds a bachelor’s degree in Criminal Justice from Marshall University in Huntington, West Virginia, a Master’s degree in Criminal Justice from Eastern Kentucky University, in Richmond, and a law degree from the University of Nevada-Las Vegas. He is an attorney licensed in the states of Virginia, West Virginia and Kentucky.

Bill Napier - Operation Secure StoreNapier has more than 30 years of experience in retail loss prevention, passionately serving others in leadership roles such as site manager, corporate manager and director. Businesses he’s worked with have included small and growing retail chains, as well as a Fortune 1000 company. For more than 18 years, Napier has also been in the retail outdoor arena with responsibility for ATF compliance and firearms-related investigations. He is a guest speaker for groups such as the National Retail Federation (NRF), Retail Industry Leaders Association (RILA), Retail Technology (RETECH), ASIS International and The Loss Prevention Foundation. His byline and name have appeared in various retail-related magazine articles on such topics as emerging security technology, return fraud, physical security and leadership. Additionally, Napier has spent 20 years in municipal law enforcement as a uniformed patrol officer, detective and supervisor, and he has been a state-certified law enforcement instructor. He volunteers as a hunter education instructor in Nebraska, serves on the ASIS Retail Loss Prevention Council where he is a member of its Subject Matter Expert Committee and sits on the board of directors for The Loss Prevention Foundation.

The Retailer Seminar “Operation Secure Store” takes place the third day of the 2018 SHOT Show, Thursday, Jan. 25, from 1:00-2:00 p.m. Registration for the 2018 SHOT Show is now open, and buyers and range owners successfully registering to attend the show can then register for various Retailer Seminars and other educational events.

Sponsorship opportunities are available for Retailer Seminars and other SHOT Week events. Contact Chris Tatulli, NSSF Director, Exhibit and Sponsorship Sales, at to learn more about our wide variety of sponsorship options.

See the full lineup of 2018 SHOT Show Retailer Seminars